What are our Bespoke service offers & how does it work?

This service is for customers who want to go beyond the Made to Measure standards where you have very limited options to choose from. Our Bespoke service enables you to create your own unique design that will not be found elsewhere. Your chosen window dressings and soft furnishings can be made from your own fabric or we can supply fabrics, trimmings, wall coverings and much more for you. Would like to see a full range of fabrics now? Just  click  on the links below.

If you would like to get a sample, please make a note of the fabric collection name and colour and we will arrange this sample to be delivered to you. Subject to T&Cs.

Contact Us
Prior to booking a home visit, we encourage you to send us an email with some details, just briefly describe your project. This will enable us to prepare a rough quote and give some initial advice on the most suitable window dressing, also to understand your budget, a project size and personal preferences.

For measuring guide click here.

Measure Appointment
During our in-home appointment we will discuss your ideas and requirements. We’ll introduce you to our range of fabrics, trimmings, accessories, etc. We’ll also take measurements of windows or doors. Final quote will be provided within 5 working days.

Please be advised, we provide this service mainly within a 20-mile radius from RM16 (Chafford Hundred), whereas other areas are subject to negotiation. A visit to take measurements together with a consultation is usually charged at £75. This fee is refunded only against a subsequent order for curtains or Roman blinds of over £650 (excluding fitting). Please note, the measures taken are for Design-JR use only and will not be supplied to you in the event you choose not to go ahead with an order.

Final Quote
We will prepare and email the quote to you detailing each product and your chosen options. Please note, your final quote will be valid for 14 days from the day you receive it.

If you don’t contact us within the specified time frame, a new home visit will be required as we don’t keep measurements taken and designs created any longer than 14 days. If a second visit is required an additional £75 fee* charge will be applied.

You are able to amend your order within 14 days from receiving your quote, and if it doesn’t meet your budget , we can choose any other alternative fabrics or designs. Please send us an email to discuss additional options.

*This fee is refunded only against a subsequent order for curtains or Roman blinds of over £650.

Place Your Order
If you are happy with the quote received and would like to proceed to payment, please contact us. We will then create an invoice for you to pay. First payment is a 50% deposit, whereas the remaining balance needs to be paid on order completion.
Delivery & Fitting
Delivery for bespoke products with value over £700 is free of charge. If you have a curtain track or pole installed, curtain fitting is absolutely free. If you would like us to install new curtain poles or tracks it can be arranged, the charge for this service is based on the number and type of items you want us to install. Roman blind installation is also subject to a charge based on the number of items needed to be installed, ask for details when you place your order.